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Frequently asked questions

Tap a question to expand.

How do I create an account?

Visit the Login page and click “Create Account”.

How can I get a wellness plan?

Try the planner and resources a gentle routine can help you stabilise day-to-day.

Can I talk to a therapist through your platform?

We signpost and provide tools for professional support, please see our Resources and local services.

Is my personal data secure?

We use secure practices and minimise what we store. Never share sensitive info in a contact form.

Do you have a mobile app?

Yes Thrive & Rise is expanding with a bespoke app alongside the website.

Can I delete my account?

Yes contact us and request deletion from the email you registered with.

How can I donate to support the platform?

Visit the Donate page to help keep Thrive & Rise accessible.

Get in touch

We’ll reply as soon as we can. For emergencies, use the Help page.

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If you’re in immediate danger, call emergency services. For UK urgent support visit Help & Emergency Support.

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If you’re in immediate danger, call 999 or go to A&E.

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