Thrive & Rise respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. We aim to collect as little personal data as possible while still providing a helpful experience.
By using our website or mobile app, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our services.
Thrive & Rise is a mental wellbeing platform that provides supportive tools, resources and guidance. This Privacy Policy applies to our website (thriverise.org) and our Thrive & Rise mobile app.
We collect information in three main ways: (a) information you provide, (b) information stored on your device, and (c) basic technical information.
We do not collect precise location data, contacts, photos, microphone recordings, or background audio through the Thrive & Rise app.
Thrive & Rise is designed for wellbeing support. Some features may involve mood check-ins or wellbeing-related inputs. Where this information is used, it is intended to support your experience inside the app.
We do not ask for clinical records, diagnoses, or medical history as part of the core app experience. If we ever introduce features that collect more sensitive health information, we will update this policy before that data collection begins.
We do not sell or rent your personal information. We may share limited information with trusted service providers only when necessary to run the platform (for example hosting, email delivery, or analytics).
We may also disclose information if required to comply with legal obligations or to protect the security of our users and systems.
Our website may use analytics tools (such as Google Analytics) to understand traffic and improve the site. These tools may use cookies or similar technologies depending on your browser settings and consent configuration.
You can control cookies in your browser settings. If you have a cookie consent banner, you can use it to manage preferences where available.
Donations are optional and help support Thrive & Rise. Donations do not unlock features or change how we handle your data. If you choose to donate, you will be directed to our website where donations are processed securely.
We keep personal data only as long as needed for the purposes described above. Website messages submitted via the contact form may be retained for support and record-keeping.
Local app data can be cleared by logging out (which clears local storage) or uninstalling the app.
We take reasonable steps to protect your data and prevent unauthorised access. However, no method of transmission or storage is 100% secure. We encourage you to use a strong password and keep your device secure.
Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal data, and to object to certain processing.
To request account deletion or to exercise your rights, contact us using the details below.
Thrive & Rise is not intended for children under 13. We do not knowingly collect personal data from children.
We may update this policy from time to time. Any changes will be posted on this page and the updated date will reflect the latest version.
If you have questions, concerns, or requests regarding your data, contact us at:
Email: [email protected]